About
We are Passionate About Our Work
Welcome to AquoGem – Your Crystal Energy Partner FAQ & About Us
🧿 About Us
At powderblue-wildcat-666407.hostingersite.com, we believe in the deep energy connection between crystals and the five elements of nature – wood, fire, earth, metal and water.
Founded by a group of British crystal lovers who love crystals and a spiritual lifestyle, AquoGem is committed to bringing beautiful and energetic natural crystal jewelry to everyone who seeks balance, clarity and protection.
We combine Eastern philosophy with modern aesthetics to launch crystal blind boxes, five-element bracelets and energy jewelry to help you awaken your inner power. Whether you are new to crystals or an experienced collector, you can find a spiritual gift here.
🌿 Our crystals are all naturally derived, purified, and packaged with sincerity to deliver to you.
❓FAQ
1. What’s in the crystal blind box?
Each blind box contains two natural crystal bracelets of different styles. The style combination is matched by our professional intuition and cannot be specified, but we will ensure that each set is energy balanced, color coordinated, and non-repetitive.
2. Can I choose a specific crystal or color?
No. The core of blind boxes is “surprise” and “energy attraction”. If you want to customize the style, please continue to pay attention to our possible customization services in the future.
3. What is the size of the bracelet?
The standard size is 16-17 cm, which is suitable for most adult women. If you need other sizes, please contact us by email before placing an order.
4. How long does it take to ship?
UK orders: 5-10 working days
(Personalized models are subject to the order time)
International orders: 5-15 working days
We will send the tracking number by email after shipment.
5. Can I return the goods?
Yes, you can apply for a return within 14 days after signing for it. The goods must be unused and in the original packaging.
Crystal blind boxes can only be returned in an unopened state.
Customized or personalized products cannot be returned.
See our Return Policy page for details.
6. Are your crystals truly natural?
Yes. All of our crystals are 100% natural and come from trusted suppliers, ethically mined whenever possible.
7. Do you ship internationally?
Yes, we can ship orders worldwide. Postage will be calculated automatically at checkout.
💌 Still got questions?
Feel free to contact us at dge343228@gmail.com or visit our contact page. We usually respond within 24 hours.
📿 Thank you for choosing AquoGem
May our crystals bring you clarity, positive energy, and inner connection.
Our Core Values that Drive Everything We Do
Passionate About Work
Passion for work is a enthusiasm and excitement for what you do.
Creative team members
A creative team is to design and execute campaigns & encourage
Innovation solutions
Using either completely concepts finding new ways of using existing
Qualitiful products
Product quality refers to how well a product satisfies our customer
Customer satisfaction
Happy customers are delighted because of the customer service
Simplicity interface
Simplicity is used loosely to refer to the need to minimize a process